Are your patches washable?

It depends on the patch material you choose. We always recommend dry-cleaning any garment that has elbow patches, if possible. However, our leather, suede and ultrasuede patches stand up quite well in a cold-water cycle without a strong detergent. Please just remember to air-dry your garment after washing.

What size are your patches?

Our standard and most popular patches measure about 5 inches tall by 3.5 inches wide; they are unisex and cut in an elongated oval-like shape. Nearly all of our customers so far–male, female, young, old–have been satisfied with the standard size and shape.

Will you sew the patches on my garment for me?

No, at the current time we do not offer any tailoring services. But we would be more than happy to help locate a good tailor near you.

Do you have a store where I can see the patches?

No, at the current time we do not have a retail store.

Do you ship to countries outside the United States?

Yes, we currently ship to Europe and Canada.

When can I expect to receive my patches?

Most customers can expect to receive their patches within one week. Most orders arrive in a few days. We make every effort to fulfill all orders as soon as possible, although we are a small operation, and occasionally–because of back-ordered materials and unforeseen circumstances–we are unable to dispatch orders as quickly as we would like. We so appreciate your business and patience; please be assured that we are working as quickly as possible.

Do you have any other colors that are not on your website?

No, all of our inventory can be found on our website, which we update frequently, so please check back often!

Will you make larger patches for me?

Regretfully, no. We have plans to take orders for custom sizes in the future, but we currently only sell the standard (and very popular!) Jack Foxley patch. All of our customers–male, female, young, old–seem to find the standard size and shape perfect for their garments.

Can you suggest the right material for my garment?

Please just email your questions regarding material to jack@jackfoxley.com. In general, all of our patches are cut from highest-grade materials that work well on almost any type of garment–from denim to cashmere to cotton to leather…

Can I rush order my patches?

We currently have only one standard-shipping option through the United States Postal Service. Once your order has shipped, you will automatically receive an email letting you know that the order has shipped. Most orders are delivered within one to three business days once they are shipped.

Will you recommend a local tailor who will sew on my patches?

Please feel free to email any questions to jack@jackfoxley.com. We typically suggest that our customers who do not know of a good tailor in their area use Google to find a reputable business. (Try searching “tailor seamstress reviews” and your ZIP code; this should yield local results with customer ratings.) Almost any tailor will be able to sew on your patches quickly and at minimal cost. Please just be very specific with them about the exact placement of the patches. It is always a good idea to try on the garment on location, so your tailor can mark the correct position. We also include basic instructions with every order. Many of the best tailors we’ve found are located in a dry-cleaner.

Do you patch anything other than elbows, or do you sell other things?

We currently make only standard-size-and-shape Jack Foxley patches in a wide variety of materials and colors. You are more than welcome to put them wherever you choose.

Can I pick up my patches from you?

No, we currently handle all business only through our website.

Do you accept other forms of payment?

No, we currently only accept credit and debit cards and PayPal.

Can I call you or you call me?

You can always email us at jack@jackfoxley.com and we will get back to you ASAP. We look forward to hearing from you!

Do you also sell English Bulldogs?

No.